Is that too obscure of a reference? Today, I shrieked with joy when I got back from Outlaw HQ (YES on a Saturday... you think we take weekends around here?), because in our entryway sat a big ol' box with a familiar scent around it. It's our MILLED SOAP. In...

Part 1: Wrap Stars Since the beginning of our business, folks have written us with notes about our packaging. Some people loved the burlap bags, and some felt they left lint everywhere and were a big ol' waste (which is why you haven't received one in the past 3 or...

One of our employees* was working across from the Twin Towers when the airplanes hit. Every year, she takes this day as a day of reflection on her life. What does she really want? What is she living for? What does it mean? Because it can all be gone in...

You may recall that we started offering Solid Cologne Sample Packs the other day in response to a definitely overwhelming request. If you've been eagerly awaiting our sample sets, you'll be delighted to know that we're sooooooo close to launching those prime suspects. I mean, we're REALLY close. We're BREATHING...

This week, I've been on the road, mostly hanging out in Las Vegas for the Magic trade show (it's a fashion and gift trade show). It was my first solo trade show and I was pretty intimidated. Compared to other companies, we're a really young brand (the woman next to...

You may have noticed that our soaps are really fun and sudsy, with these big, rich bubbles. Well, that's not a mistake! Our formulation of oils actually defines the type of suds that soaps give. In fact, most qualities of our soap (moisturizing, rich lather, foamy lather) are defined by...

We love our customers. I'm sure you've picked up on that by now. One of the many reasons I love our gang is because we have an emphatic and poetic way of expressing ourselves that often borders on the unconventional (and often waltzes right over that border). And that's not...

Folks request shaving soap all the darn time, and we just haven't been able to do it. So when we announced that we WERE GOING TO TRY AGAIN and make a limited run of shaving soap, people were jubilant. "HOORAY! SHAVING SOAP!" the crowds cheered. And we agreed: Shaving soap,...

Last week and weekend, Russ and I (along with our photographer Arlette Thibodeau and stylist Belinda Hellyea) trekked down to Joshua Tree to go to the last Cracker Campout at Pappy & Harriet's (it's a long story... google it) and get our pictures taken. It had been a few years...

Recently, we asked our customers (likely even you!) if we should offer a less expensive, not-handmade soap at a lower price. Most people said they'd buy it (or they'd buy it if it was a good quality soap, which we expected and would offer nothing less!). The question came up...

I love you. Love,Everyone. As part of our commitment to doing what our customers ask us to do (highly democratic soap company and all), we recently ran a customer survey, where we asked folks (probably even YOU) what was important to you and what you thought we should do. One...

We've been working hard to get our new site (and accompanying loyalty program) launched by the end of this week, but mi amigos, it isn't gonna happen. As a former website project manager, I know how stressful launching a new website can be, especially if there are deadlines looming like...