1 - 4 business days for US packages
14 - 21 business days for international packages (depending on how much of the globe is between us)

You can always check your order status on your account page (yet another reason signing up for an Outlaw account is so beneficial... the first reason being the Outlaw Gold program, which provides outsized incentives for long-time customers).

We try to ship everything in the quickest possible time (usually the same day, if you order before noon). Sometimes we can't get to it for a few days due to [waves generally at this weird year].

If you ordered something more than a week ago and haven't gotten it, contact us and we'll look into it.

Wipe that perspiration from your brow, my friend! Our refunds are absolutely no-sweat! Just visit our return center to get that process started. We'll either exchange or refund your order. Your happiness is our reason for starting this company, so if we're not living up to our mission, we're going to make it right.

Handmade soap doesn't contain hardeners like commercial soaps, so they need to be treated a little differently. Even among other handmade soaps, our soaps are softer and therefore even more prone to mushing. It's because we use four different kinds of oils, and three of these oils are "soft" oils (liquid at room temperature).  We had to make the hard (soft?) decision to stick with a softer bar because we believe it provides an overall better experience, in exchange for using extremely moisturizing oils.

What does this mean? It means your soap needs to breathe. If you set it down on a flat surface or anywhere solid, air will not flow around the soap and it will goop into the surface. Blech.

If you get a soap dish that allows air flow around your soap, your soap will last for weeks and weeks. Ours last for months in the shower, because we have one of those handy caddy things.

We do happen to sell wood soap dishes that allow for optimal air flow around soaps here. We also include one with every new single soap subscription plan absolutely free. So if you love your handmade soap and want it to live forever, get your soap tray and enjoy its long life. :)

We also have milled soap, which lasts longer because it's made with harder oils and pressed with a mill.

Read about handmade soap vs milled soap in our blog

1 - Apply cologne to the pulse points or warmest areas of your body.
2 - Don't use too much (2-4 squirts are ideal).
3 - Don't rub the cologne into your skin after application.
4 - Hold the bottle 3-6 inches away from your skin when spraying.
5 - Apply cologne after you get out of the shower to clean, dry skin.

1 - Apply cologne to the pulse points or warmest areas of your body.
2 - Hair wax to tame those little flyaways.
3- Soften cuticles
4 - Can be used as a beard or mustache conditioner