We're No Stinkin' Outlaws

| Danielle Vincent

What The Disney Store Taught Me About Retail

Few people know this, but I worked at The Disney Store for three years when I was in my early 20s. (I was even awarded Employee of the Month a couple times!) My primary job (as with almost every Disney Store employee) was to greet and entertain customers of all types, from infant to elderly, and of nearly every culture (or at least every culture visiting the Westlake Center Mall). We were called "cast members" and our job was to put on a show... a retail show! Every customer was our friend who we were just trying to help, always respecting boundaries, never pressuring, and always happy -- eager, even -- to look for a size or specific item.

Read more

| Danielle Vincent

Renegade Craft Fair SF Wrap-Up

For the third day in 35 days, I missed a blog entry Sunday, Monday, and yesterday. It’s ok. I earned it. Friday morning, we showed up at the Fort Mason Center and did a whirlwind bang-up job of getting our booth together. We arrived at 9 and Russ had to leave for a handyman gig at 10:30, so we had to HUSTLE.

Read more

| Danielle Vincent

OUTLAWS IN WHOLE FOODS! (go get us!)

Ladies and gentlemen, It is my great honor and joy to present: OUTLAW SOAPS IN WHOLE FOODS in SF (Castro store). FRONT AND CENTER:

Read more

| Danielle Vincent

My organization-fu is UNSTOPPABLE (check this crap out)

As I said in a previous post, I came back from the Renegade Craft Fair full of spit and vinegar, determined to get our fulfillment room and office in order. In addition to clearing off the shelves and making piles of stuff to get rid of, I've reorganized all our inventory. Anyone who knows anything about organization knows the #1 most important tool is an... ELECTRONIC LABELER If you doubt me, you clearly have never used an electronic labeler...

Read more

| Danielle Vincent

I don't like anything. I mean, on Facebook.

Last week, I shared this article about not "liking" anything on Facebook as a way of building more meaningful interactions and getting a better newsfeed. Me before last Thursday: Me now: ...

Read more

| Danielle Vincent

There Will Be Stuff: cleaning the fulfillment room means you get free goodies

When we got back from Renegade LA, something clicked in my head that made me go on a frenzied organizational push. I walked into my fulfillment room and knew everything had to be re-arranged. Since the dawn of the business, I have been collecting little odds and ends for subscription...

Read more

| Danielle Vincent

Handmade Lotion Stick-Ups: discontinuing shorties, reducing the price of tallboys

As I'm sure you know by now, we're always trying to make our products better and more affordable, without compromising quality. I love our stick-ups so much that I keep two in my purse at all times. They don't ever leak, they absorb quickly, and they smell fucking amazing.

Read more

| Danielle Vincent

The Actual Final Day of the IBN 30 challenge

DANG IT DANG IT DANG IT I was so excited and proud, but it turned out I jumped the gun on the end of the 30 day challenge, and so TODAY is the actual final final actual final final day. I think that's worth an interpretive dance, don't you?

Read more

| Danielle Vincent

The Final Day of the IBN 30 Challenge

Here we are on the last day of what has been one of the quickest months I can remember. Every day for 30 days, I have written at least one entry in this here blog, in addition to my regular duties of writing newsletters, writing product descriptions, filling orders, and generally running our business. (see my first entry here) What have I taken away from this?

Read more

| Danielle Vincent

Renegade: day 1

OMG I am SO tired. Today was awesome! One of the best things about these events is that I get to see all my friends, and meet many people who become customers. I LOVE our customers! Talk about fun people. Seriously, I could spend all day with them, and these...

Read more

| Danielle Vincent

Using Busyness to Procrastinate: How We Hide True Productivity in "Productivity"

I caught myself doing it yesterday: resisting efficiency. While listening to Getting Things Done for the first time since starting my business (I listened and read it often when I had a desk job), I found myself resisting implementing the clearly beneficial time and project management tools. Why? It was a good question... why wouldn't I want more time? And then it hit me: if I had more time, I would have time to do the projects I didn't want to...

Read more

| Danielle Vincent

Need answers: Why do you buy handmade soap?

Hey gang, I sometimes use this blog as a resource to hear what people think, and today I want to know: Why do you buy handmade soap? Whether or not you buy our handmade soap, I want to know what drives you to spend more money on something that you have to actively seek out (through web searches or in specialty stores). Is it the people? Is it the fact that you're supporting small business? Is it the soap quality? Is it allergies or skin conditions? Is it the unique scents or styles? Is it something else?

Read more